Our Microsoft 365 Business Support plan provides you with support of your Microsoft 365 tenant
Microsoft 365 Business Support requires active plans, bought direct from Microsoft: https://www.microsoft.com/en-gb/microsoft-365/business

What's Included:
  • Creation and removal of accounts
  • Tenant settings of Multi-Factor Authentication and security best practice.
What's Not Included:
  • Triage of issues with setting up clients
  • Triage of undeliverability of emails
  • Domain blacklist removal
  • Security monitoring of accounts
  • Security monitoring of spam/malware/phishing/etc emails